Frequently Asked Questions

Consumer Cooperative Management Association.

CCMA is designed for food cooperative leaders including general managers, board directors, staff members and consultants, plus their national allies. In the last several years, the attendee breakdown is as follows:

• Co-op directors- 45%
• Co-op GMs, CEOs, CFOs, and department managers – 28%
• Co-op support professionals such as consultants, attorneys, accountants – 17%
• Co-op staff – 10%

CCMA will be held on June 8-10, 2023 in Sacramento, California.

YES! There is a small change though – we ask that conference participants register seperately for the co-op tours.

WHY? Our co-ops hosts work hard to develop thoughtful tours to show of their co-op and community. In order to better gauge participation and align bus needs appropriately, we ask that participants interested in the Co-op Tours register separately. The co-op tours will not be developed until closer to the conference, so it is a leap of faith! We know that Sacramento has much to offer and we trust that our co-op hosts will show us its gems!

Sacramento, California at the Sheraton Grand. Room reservation info can be found here.

Registration is will open in early March. You can find registration options for our in-person and virtual CCMA here.

Registration rates are available on our CCMA Registration page. We have multiple options for cooperators to participate at CCMA either in person, for a day, or virtually.  There are also several scholarship opportunities available.

No. Travel and hotel reservations are not included in the registration fee.

You can read about our registration policy here.

All registration fees must be paid in advance. Payments can be made by:

1. Credit Card: Visa, MasterCard, Discover, Diners or American Express are all accepted
2. Check: please make checks payable to:  Conference Management – CCMA and mail payment to:

Memorial Union
Conference Management
800 Langdon St.
Madison, WI 53706

Checks must be received within fourteen days of registration or your registration will be automatically cancelled. The exception to this deadline are registrations that occur less than two weeks before the start of the Conference; all checks and money orders must be received by the Wednesday prior to the start of the Conference.

UWCC will charge attendees a $30.00 returned check fee to cover the administrative costs.

Once you are registered for the conference, you can login to your registration profile to:

• Update your information
• View/print a receipt
• Register a guest or another attendee

Substitutions are accepted at any time prior to the start of the program at no additional cost. Please email Megan Webster at mawebster@wisc.edu regarding substitutions.

This year we are offering a companion rate for guests of conference attendees. Companion registration includes Welcome Reception, keynote presentation, breakfast and lunch on Friday, June 10th and Saturday, June 11th, Friday night reception and Saturday night closing party. Companion registration is only available with the purchase of a regular Full Conference registration. Companions are not able to attend breakout sessions. This is not intended for co-op attendees seeking education.

We also offer guest tickets to attend the closing night event.

More information on companion registration can be found here.

Yes, security requires that all registered participants wear their name badge in order to gain admission to conference events/sessions. Those without a name badge may be denied entrance. See the on-site registration desk if you misplace your name badge.

Call Union Conference Services Monday through Friday, from 8:30 a.m. to 5:00 p.m. (Central Time) at (608)265-6534 or email at conferences@union.wisc.edu.

No, we only allow purchase of tour tickets to attendees. Due to limited seats, we want registered attendees to have first access to the tours.

However, we find that after attendees make their travel arrangements, they may not be able to attend the tours. We provide an onsite waiting list for those who do not have a ticket. We will accept non-registered attendees on this list.

We also offer a companion rate for guests of conference attendees. Companion registration includes Welcome Reception, keynote presentations, breakfast and lunch on Friday, June 10th and Saturday, June 11th, Friday night reception and Saturday night closing party. Companion registration is only available with the purchase of a regular Full Conference registration. Companions are not able to attend breakout sessions. Companions are able to purchase tour tickets.

We suggest using the Sacramento International Airport (SMF). More information on getting to Sacramento can be found here.

No, attendees will need to arrange their own transportation to and from the airport.

We plan to offer live streaming of the general sessions on Friday and Saturday, the CCMA Awards Luncheon, and targeted breakout sessions (5) during the day on Friday and Saturday. Once we have the schedule set, we will announce which breakout sessions will be available virtually.

Yes! We will be recording sessions and make them available on-demand to registered attendees.

All Virtual CCMA 2022 events will be accessed through an online platform called Whova, so let’s start with directions for how to get there. You have two choices for using Whova:

• Download the app for your smartphone or tablet.
• Access Whova through the web using your laptop or desktop computer.

Which one should you choose? The app has extra social features that make it easy to interact with other CCMA 2022 attendees (in person and virtual), and if you sign up on the web you’ll get an email from Whova encouraging you to use the app instead. However, no matter which option you pick you’ll be able to attend all Virtual CCMA 2023 events.

What will you be able to do in Whova?

• View all scheduled Virtual CCMA 2023 activities and select the ones you want to attend
• Access plenaries, virtual breakout sessions with a single click
• Set up virtual meet-ups to chat with old friends or make new ones
• Participate in Discussion Topics in the Community Board
• Receive updates such as last minute cancellations
• Get presentation documents and slides (if used in a workshop or other event you’re attending)

Create your account: Whether you download the app or use the web link, you’ll be asked to create an account. It is very important to use the same email that you used when you registered. Do not use the option to “sign in with Facebook” or other social media platforms.