Frequently Asked Questions


  • What does CCMA stand for?

    Consumer Cooperative Management Association.

  • Who should attend the CCMA 2019?

    CCMA is designed for food cooperative leaders including general managers, board directors, staff members and consultants, plus their national allies.

  • What are the dates for CCMA?

    June 6-8, 2019

  • Will Co-op Tours be offered?

    YES! There is a small change though – we ask that conference participants register seperately for the co-op tours.

    WHY? Our co-ops hosts work hard to develop thoughtful tours to show of their co-op and community. In order to better gauge participation and align bus needs appropriately, we ask that participants interested in the Co-op Tours register separately. We have decreased the cost of last year’s registration fees by $20 to cover the incurred costs. In the end, you aren’t paying more if you chose to go on the co-op tour. You are paying less if you opt out of participating on the tour. Unfortunately, the co-op tours will not be developed until closer to the conference, so it is a leap of faith! We know that Durham has much to offer and we trust that our co-op hosts will show us its gems!

Conference Venue and Hotel

Event Registration

  • How do I register for CCMA 2019?

    Event registration will open in January 2019.

  • How much does it cost to attend?

    See 2018 CCMA registration fees here. We offer team discounts for organizations sending three or more individuals. We also have pricing to attend one day – either Friday or Saturday.

  • Does the registration fee include travel and hotel accommodations?

    No. Travel and hotel reservations are not included in the registration fee.

  • What is the registration policy?

    2018 CCMA Registration Policy

    Conference registrants cancelling their registration on or before May 18, 2018 will receive a refund of the conference registration fee, less a $100 administration fee. Cancellations and refunds must be requested in writing to UW Center for Cooperatives Outreach Specialist, Megan Webster at Refunds are not provided for guests who do not attend the conference. No refunds will be issued after May 18, 2018. Substitutions are accepted at any time prior to the start of the program at no additional cost. It is highly recommended that substitutions are completed by May 24, 2018 to ensure conference credentials will be ready upon the start of the conference.

    UWCC will charge attendees a $30.00 returned check fee to cover the administrative cost.

  • What types of payments are accepted for the registration fee?

    All registration fees must be paid in advance. Payments can be made by:

    1. Credit Card: Visa, MasterCard, Discover, Diners or American Express are all accepted
    2. Check: please make checks payable to Conference Services and mail payment to:

    Conference Services
    Wisconsin Union South
    1308 W. Dayton Street
    Madison, WI 53715

    Checks must be received within fourteen days of registration or your registration will be automatically cancelled. The exception to this deadline are registrations that occur less than two weeks before the start of the Conference; all checks and money orders must be received by the Wednesday prior to the start of the Conference.

    UWCC will charge attendees a $30.00 returned check fee to cover the administrative costs.

  • How do I make changes/updated to my registration or get a receipt?

    Once you are registered for the conference, you can login to your registration profile to:

    • Update your information
    • View/print a receipt
    • Register a guest or another attendee
  • What is the substitution policy?

    Substitutions are accepted at any time prior to the start of the program at no additional cost. Please email Megan Webster at regarding substitutions.

  • May I bring a guest to the conference?

    This year we are offering a companion rate for guests of conference attendees. Companion registration includes Howard Bowers Fund Welcome Reception, Keynote presentation, breakfast and lunch on Friday, June 1st and Saturday, June 2nd, Friday night reception and Saturday night closing party. Companion registration is only available with the purchase of a regular Full Conference registration. Companions are not able to attend breakout sessions. This is not intended for co-op attending seeking education.

    We also offer tickets to attend the closing night event.

    More information on companion registration can be found here.

  • Do I have to wear my name badge credentials each day?

    Yes, security requires that all registered participants wear their name badge in order to gain admission to conference events/sessions. Those without a name badge may be denied entrance. See the on-site registration desk if you misplace your name badge.

  • I am having trouble registering. Whom do I contact?

    Call Union Conference Services Monday through Friday, from 8:30 a.m. to 5:00 p.m. (Central Time) at (608)265-6534 or email at