Frequently Asked Questions

General

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What does CCMA stand for?

Consumer Cooperative Management Association.

Who should attend CCMA?

CCMA is designed for food cooperative leaders including general managers, board directors, staff members and consultants, plus their national allies. In the last several years, the attendee breakdown is as follows:

  • Co-op directors- 45%
  • Co-op GMs, CEOs, CFOs, and department managers – 28%
  • Co-op support professionals such as consultants, attorneys, accountants – 17%
  • Co-op staff – 10%

What are the dates for CCMA?

CCMA will be held on June 3-5, 2027 in Ithaca, New York.

How do I request an accommodation for my disability or limitation?

Please contact Megan Webster at mawebster@wisc.edu to make your request.

Requests for reasonable accommodations for disabilities or limitations should be made prior to the date of the program or activity for which it is needed. Please do so as early as possible prior to the program or activity so that proper arrangements can be made. In certain situations, information related to requests may be shared with staff or units necessary to help coordinate an appropriate accommodation.

Conference Venue and Hotel

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Where will the conference be held?

Ithaca Downtown Conference Center
116 E. Green Street, Ithaca, NY 14850

Event Registration

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How do I register for CCMA?

Registration is will open in early February. You can find registration options for CCMA here.

How much does it cost to attend?

Registration rates are available on our CCMA Registration page. We have multiple options for cooperators to participate at CCMA in person or for a day.  There are also several scholarship opportunities available.

Does the registration fee include travel and hotel accommodations?

No. Travel and hotel reservations are not included in the registration fee.

What is the registration policy?

You can read about our registration policy here.

What types of payments are accepted for the registration fee?

All registration fees must be paid in advance. Payments can be made by:

  1. Credit Card: Visa, MasterCard, Discover, Diners or American Express are all accepted
  2. Check: please make checks payable to:  Conference Management – CCMA and mail payment to:

Memorial Union
Conference Management
800 Langdon St.
Madison, WI 53706

Checks must be received within fourteen days of registration or your registration will be automatically cancelled. The exception to this deadline are registrations that occur less than two weeks before the start of the Conference; all checks and money orders must be received by the Wednesday prior to the start of the Conference.

UWCC will charge attendees a $30.00 returned check fee to cover the administrative costs.

How do I make changes/updated to my registration or get a receipt?

Once you are registered for the conference, you can login to your registration profile to:

  • Update your information
  • View/print a receipt
  • Register a guest or another attendee

What is the substitution policy?

Substitutions are accepted at any time prior to the start of the program at no additional cost. Please email Megan Webster at mawebster@wisc.edu regarding substitutions.

Do I have to wear my name badge credentials each day?

Yes, security requires that all registered participants wear their name badge in order to gain admission to conference events/sessions. Those without a name badge may be denied entrance. See the on-site registration desk if you misplace your name badge.

I am having trouble registering. Whom do I contact?

Call Union Conference Services Monday through Friday, from 8:30 a.m. to 5:00 p.m. (Central Time) at (608)265-6534 or email at conferences@union.wisc.edu.

Can I volunteer for free or reduced registration?

Volunteer slots are limited and are reserved for staff and board members from the host cooperatives. Each host co-op is allocated a small number of volunteer positions, which are used to help cover essential conference support roles such as room monitoring.

Because the number of volunteer positions is very limited, we are not able to offer volunteer registration to the general public. We appreciate your interest in helping make the conference a success and hope you will still be able to join us as a registered attendee. If your co-op is experiencing financial hardship, please consider applying for a scholarship to attend CCMA.

Travel

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What airport should I fly into?

We suggest using the SEA-TAC International Airport. More information on getting to Tacoma can be found here.

Is there transportation to and from the airport for attendees?

No, attendees will need to arrange their own transportation to and from the airport.

Co-op Tours

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I purchased a tour ticket, how do I select my tour?

We will send out a tour sign up to everyone that has purchased a ticket approximately 4 weeks before the conference.

Tour tickets were sold out. Is there a chance to still get on the co-op tour?

At this time, all co-op tours are sold out, and we do not maintain a waitlist. Attendees who are interested in joining a tour are welcome to arrive at the tour check-in location and ride standby. If seats become available due to no-shows or last-minute cancellations, standby participants may be offered those seats on a first-come, first-served basis. Please note that standby seating is not guaranteed, and participants must be present at tour check-in and depart with the group if a seat becomes available.

Is lunch offered during the tour?

Some tour stops may offer small samples, but these are not intended to replace a full meal. We recommend that attendees eat lunch beforehand to ensure you’re comfortable and energized throughout the tour. Please bring a water bottle to stay hydrated. 

What should I wear?

Comfortable clothing and walking shoes are recommended. Some sites may have specific safety requirements, which will be shared in advance.

I wasn't able to purchase a ticket, can I meet up with the tour?

Unfortunately, no. Participation is limited to attendees who have registered for the tour in advance. This helps us manage capacity, transportation, and host expectations.

I purchased a tour ticket, but can I meet up with the tour at the destination instead of riding the bus?

No. All tour participants must travel on the designated conference transportation from the departure location. We are not able to hold spots for attendees who plan to meet the group later.

This policy helps us manage attendance accurately and fill any empty seats with standby participants. Because flight delays and last-minute schedule changes sometimes prevent registered attendees from making the tour, it can be difficult to track who intends to join later and who is unable to attend. Requiring all participants to depart on the bus ensures that available seats are used efficiently and that tour hosts have an accurate attendee count.

Can I buy a tour ticket for a spouse?

No, we only allow purchase of tour tickets to attendees. Due to limited seats, we want registered attendees to have first access to the tours.

CCMA 2026 Conference Recordings

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What content will be available virtually for CCMA participants?

We are still making decisions about recordings for CCMA 2026. Please check back later for more information.